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Service

creat more value to customers

Our service and support is the best. Before, during and after the sale, you can count on the experts at Zhengzhou Kefid Machinery to provide the best service and support in the world - all over the world. You can count on us to help you make sure it is the right equipment for your precise needs.

Our company strengthens communication with our clients, not only hoping to learn clients’ evaluation of our products, but also hoping to enter a new era of “leading people to consume and making them reassured”. Realize high efficiency and low costof the company, improve feedback speed of market, quicken technical innovation, ensure high quality and reduce production cost--- we do all these to enable the clients to get more benefits and to seek more business opportunities in the market.We promise to create more values for you and the society.

We keep the service idea of “creat more value to customers” , treating our customers with all our hearts, and meantime lawfully running it . Our customers distribute in over 50 countries in Asia, Europe, Middle east,Oceania and America. We apply our professional knowledge and full global service capability to ensure the best results for our customer’s business.

Client-oriented and provid all-around-way service for our clients; Service-centered and provid customized and high-valued products for our clients; Quality-hightened and serve our customers to the best of our ability! On sales of products, clients’ interest is our first consideration. Our service pursues accuracy and specific. From consultation before sales, enthusiastic services to recommending products in sale, we are all accurate and careful. From powerful design, development, manufacturing, debugging and maintenance, repay visit from time to time to strict quality guarantee, abundant spare parts with reasonable price and quick, satisfying service, every step is full of our cautious preparation and all these are done to minimize clients’ worries.
Productslist:Mobile Jaw Crusher| Mobile Impact Crusher| Mobile Cone Crusher| Mobile VSI Crusher| Mobile Feeder & Cone Crusher| Closed-Circuit Crusher| Complete Combination Crusher| Perfect Combination Crusher| Crawler Mobile Crusher

Pre-sale services:
1) Selecting equipment type;
2) Designing and fabricating the products in accordance with the special requirements of the clients;
3) Training technical personnel for our clients;
4) Providing construction and technology consultations or working out proper construction schemes for those new, special or difficult projects.

Services provided during the sale:
Respect our clients; present the clients with ease, relaxation and a surprise; devote ourselves to improve the total value of our clients.
1)Pre-check and accept products ahead of delivery;
2)help clients to draft solution.

After-sale services:
Improve the added value of our products, and let the clients free from the using troubles:
1) Assisting the clients preparing for the first construction scheme;
2) Installing and testing the equipments;
3) Training the first-line operators on site;
4) Examining the equipment regularly;
5) Taking the initiatives to eliminate the failure(s) rapidly at site;
6) Distributing the guarantee fittings door-to-door;
7) Providing technical exchanging;
8) Providing maintenance for big items.
creat more value to customers